Refund policy

30-Day Return Policy
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility
To be eligible for a return, your item must be:
• In original, unused condition
• In its original packaging
• Accompanied by receipt or proof of purchase

How to Start a Return
To initiate a return, please contact us at:
📧 Email: info@aweslighting.com
📞 Phone: (682) 214-0350

Once your return is approved, we will provide a return shipping label and instructions. 

Return Address:
4035 East 12th Ave, Apt. 202J
Denver, CO 80220, United States

Please note: Items sent back without prior authorization will not be accepted.

Damages & Defects
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Exchanges
We do not offer direct exchanges. To exchange an item, please return the original item and place a new order for the replacement.

Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.

Please note: Your bank or credit card company may take additional time to post the refund. If more than 15 business days have passed since approval, please contact us.

Questions?
Contact our team at info@aweslighting.com or (682) 214-0350.
Monday – Friday: 9:00 AM – 6:00 PM (MST)
Saturday: 10:00 AM – 4:00 PM (MST)